Management control systems and stakeholders' interests in Lithuanian multinational companies : cases from the telecommunications industry

Abstract

The paper addresses the issue of introduction and effectiveness of modem management control systems (MCS) in Lithuanian enterprises controlled by foreign owners. Modem management control systems are supposed to provide local management with useful information, reflecting firm's performance from different stakeholders' perspectives. However, the tools of management control sometimes fail in providing with this main function. Thus, the question is raised as to the extent to which performance management systems (PMS) are effective within Lithuanian telecommunication companies, when they are implemented by foreign parent companies in the rapidly changing environment of the industry.