Veiklos tyrimas organizacijoje. Socialinių paslaugų senyvo amžiaus žmonėms atvejis : mokslo monografija

Abstract

Šia mokslo monografija pristatomas tyrimas, kuriuo siekiama integruoti Veiklos tyrimo dalyvaujant (VTD) metodologiją organizacijų tyrimuose, sudarant prielaidas pažangių socialinių tyrimų taikymui paslaugų sektoriaus įmonėse. Monografijos tikslas - remiantis įgyvendinto tyrimo patirtimi aktualizuoti organizacijų veiklos efektyvumo psichosocialinių veiksnių ir organizacijų pasirengimo pokyčiams veiksnių analizę, pristatant atlikto tyrimo socialines paslaugas senyvo amžiaus asmenims teikiančiose organizacijose rezultatus bei pateikiant įžvalgas tolesniam organizacijų veiklos efektyvumui gerinti bei pokyčių galimybes; išryškinti veiklos tyrimo dalyvaujant įgyvendinimo socialinių paslaugų organizacijose savitumą, metodologinius pranašumus ir apribojimus kitų socialinių mokslų tyrimų kontekste

The aim of the study presented in the monograph is to reveal peculiarities, methodological strengths and limitations of participatory action research (PAR) in social service organizations. PAR is analysed as a methodological approach which involves scholars and research participants into a process of reflection, knowledge production and construction of new meanings. PAR application area is quite broad - this strategy is applied in communities, business, education, health and welfare organizations in order to increase involvement of citizens as well as their empowerment in communities and organizations. While highlighting originality and singularity of PAR in organizations, authors of the study discuss notions, definitions and distinctive features of PAR. The scholars distinguish novelty, empowering nature, methodological nuances and criticism toward PAR. The monograph presents models, the process, and stages of PAR. Based on PAR implementation in social service organizations, a need for movement from action to reflection and empowerment of research participants to take the responsibility of the changes in organizations is emphasized. The research sheds a light on psychosocial functioning of organizations as well as their readiness for change. Results and insights drawn by the research create preconditions to increase efficiency and effectiveness of organizations. The investigation presented in the monograph was implemented in social service organizations which provide services for the elderly. Lithuanian population is aging, therefore agencies which provide elderly care should be able to respond to changes in the market and satisfy clients' needs. This is relevant for profit organizations and business enterprises which become more active in the social service sector offering their activities for older people. This study presents the situation of older people in European Union and Lithuania. [...]